Refund Policy & Guarantee
Last revised: October 2026
1. Digital Goods Quality Guarantee
Due to the irrevocable nature of downloadable digital datasets, all sales are generally final once file archives have been delivered or downloaded. However, LeadAtlas provides guaranteed replacement or refunds in cases of:
- Corrupted or unreadable file archives that cannot be extracted after technical support intervention.
- Discrepancies where the deliverable does not match the purchased specification or record count.
- Technical failure preventing download token generation after verified payment.
2. Sample Inspection Before Purchase
To eliminate buyer uncertainty and ensure product fit, LeadAtlas provides live 10-row interactive data previews and free sample packs on every product page. We strongly encourage buyers to review column structures and sample data before completing purchase.